Teal VPN for Windows: installer codes

The installer (TealVPN-Setup-<version>-amd64.exe or -arm64.exe) reports one of the codes below when it finishes. Run it with /quiet for a silent install; without the switch it shows the same reasons in a window.

Stuck? Write to [email protected] with the code and your Windows version. We answer every message, usually within one working day.

Codes

CodeMeaningWhat to do
0Installed, or updated in place.Open Teal VPN from the Start menu.
1602Cancelled: the administrator prompt was refused.Run the installer again and choose Yes on the User Account Control prompt.
1618Another Teal VPN setup is already running.Wait for it to finish, then run this one if you still need it.
1638A newer Teal VPN is already installed.Nothing to do. To go back to an older version, uninstall first (Settings → Apps).
1625The file is damaged: its built-in integrity check failed.Download it again from tealvpn.com/windows.
112Not enough free disk space.Free about 100 MB on the Windows drive and try again.
1633Wrong file for this PC (x64 on an ARM PC or the reverse), or Windows older than 10 version 1809.Download the file for your processor from tealvpn.com/windows, or update Windows.
1603Another failure. The reason is printed to the console (standard error).Run the installer from a command prompt to read the reason, then write to us with it.

What the installer does

Uninstall

Settings → Apps → Teal VPN → Uninstall. Silent: "C:\Program Files\Teal VPN\Uninstall Teal VPN.exe" /uninstall /quiet. It removes the service, the adapter and its driver, the firewall rules, the update task and all program data.

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